Help Center
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At MOWARD | مـــــــــــــــورد , We Strive to provide a smooth and efficient experience for our clients. Therefore, we've compiled essential information and answers to assist you with all aspects of ordering, sourcing, and services. If you can't find what you're looking for, our team is ready to help you at any time.
Frequently Asked Questions
You can order products directly through the website, by contacting the sales team, or by requesting a price quote.
Yes, we primarily focus on wholesale supply to restaurants and traders, with the possibility of fulfilling special requests.
We cover most regions of Saudi Arabia, and delivery is determined according to location and quantities.
The order will be processed quickly depending on the quantity and type of product, and our team will confirm the details with you after the order.
Prices depend on the quantity and type of product, so we provide customized price quotes for each customer.
You can join the Supplier Partners Network by filling out the partnership form on the website, and our team will contact you to explore the opportunity and begin collaboration.
Yes, we provide excellent distribution opportunities and exclusive areas may be granted depending on the level of cooperation and commitment.
Aiming MOWARD | مـــــــــــــــــورد to build long-term strategic partnerships with commercial entities, achieving mutual growth and sustainability in the food distribution sector within the Kingdom of Saudi Arabia.
Types of partnerships: The company offers several partnership models
Distribution partners: Receiving products and redistributing them in specific areas
Wholesale partners: Purchasing large quantities at special prices
Restaurant and hotel partners: Continuous supply under long-term contracts
Brand partners: Developing joint products or exclusive distribution
Partner requirements
The partner must meet the following:
- Valid commercial registration
- Operational capacity (warehouse / transport / team)
- Adequate financial solvency
- Compliance with Saudi regulations
- Good commercial reputation
Partner commitments
The partner commits to:
- Adhering to approved prices
- Maintaining product quality
- Complying with storage and transport standards
- Not harming the brand's reputation
- Achieving minimum sales (if applicable)
Commitments MOWARD | مـــــــــــــــــورد
The company commits to:
- Providing high-quality products
- Continuity of supply
- Supporting the partner (marketing / operational)
- Offering competitive prices
- Providing product information
Areas and exclusivity
The partner may be granted:
- A specific area
- Or open distribution
Exclusivity:
- Granted under conditions
- Depends on sales volume
Prices and discounts
Prices are determined by:
- Purchase volume
- Type of partnership
Offered:
- Quantity discounts
- Strategic discounts
Duration of partnership
The duration of the partnership is determined by:
- Annual
- Or as per agreement
- Renewable
Yes, we support new distributors by providing high-quality products, competitive prices, and operational guidance to help them start and grow their businesses with confidence.
How do we actually support you?
1. Start-up facilitation
- No large volume required at the beginning
- Ability to start with gradual quantities
- Support in selecting the most in-demand products
2. Special prices for distributors
- Discounts on quantities
- Custom prices by region
- Clear profit model for you as a distributor
3. Operational support
Guidance in:
- Pricing
- Product distribution
- Customer management
4. Marketing support
- Professional product images
- Ready identity (Branding)
- Promotional materials to help you sell
5. Supply continuity
- Continuous product availability
- Clear supply scheduling
- Support in inventory planning
Basic conditions for new distributors to ensure the success of the partnership, we require:
- Commercial registration (or a clear business plan)
- Distribution capability (vehicle/team)
- Commitment to prices and quality
- Seriousness in work
Can exclusivity be obtained?
✔ Yes, but under conditions:
- Achieving a minimum sales target
- Commitment to the area
- Continuity
Certainly, we provide flexible and long-term supply contracts to ensure stable supply and prices.
We are committed to selecting high-quality products from reliable sources, while adhering to strict standards to ensure consistent quality in every shipment.
Yes, quality is constant and is one of our top priorities to ensure customer satisfaction and business continuity.
Yes, samples of some products can be requested to ensure quality before contracting.
We carefully select our products from certified suppliers to ensure the highest levels of quality and conformity to specifications.
Yes, all our products are designed to meet the needs of restaurants, hotels, and professional kitchens.
Yes, we provide a periodic supply service to ensure that products are continuously available.
Yes, quantities and products can be customized according to the nature of your business.
Yes, we have the capacity to meet large orders consistently and systematically.
We strive to fulfill urgent requests as availability allows, while providing solutions as quickly as possible.
By committing to quality, transparency, and continuity of supply.
Do you need help?
Our team is ready to serve you and answer all your inquiries as quickly as possible.